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What is TBG Travel Guru?

We are a Travel Advice Service, here to support the 54% of travellers that book their travel separately or as the industry calls it "DIY Travellers". It's like having your own personal travel advisor and concierge 24/7*.

 

Unlike Travel Agents we are not here to sell you a holiday but advise you on booking one yourself and then we are at your service while you are away. Want us to organise a restaurant reservation? Change your seats on your flight? Sort any complaints with your hotel? We can.

You even get a personalised travel itinerary and guide for your destination! We call this Guru Guides. 

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What do we mean by DIY Travel?

DIY travel involves planning your trip from scratch, including planning and scheduling all your flights, accommodation, travel insurance, transfers, and activities yourself using the internet.

What advice can we offer?

We can advise members on Airline, Hotel & Transfer Terms & conditions to make sure they are fully clued up before they go. All our members get a handy guide with their itinerary and more each time they go away too!

Flight cancelled? Hotel not up to scratch? Need recommendations on the best places to go? We've got our Members covered with up to date advice.

Our Members can ask us to monitor their destination and be alerted to anything they may need to know. i.e Protests & Strikes, Volcano Eruptions, Terrorist Attacks, Earthquakes and much more.

Got a complaint once home? Our members get advice when they are home with any complaints they have with an Airline, Hotel or Transfer company. We can even draft a letter of complaint on their behalf.

What do we offer?

We offer Single Trip & Multi Trip Memberships. You then choose which level you would prefer Gold, Silver or Bronze. Each level has different benefits. 

 

Once purchased our members can then communicate with a dedicated Travel Guru through WhatsApp Business right away. Our service runs 365 days a year. Anywhere in the world with a cell signal.

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